SMS Notification Usage & Policy

State of North Carolina | Rev. 133A18A


Version Date: May 01, 2021

SMS Notification Policy and Usage

Welcome to ActivityHub's SMS Notification Usage & Policy page. Here, we detail how we use SMS messages to enhance your experience with our platform. At ActivityHub, we value transparency and your privacy, and this policy aims to provide you with a clear understanding of how and why we send SMS notifications.

Why SMS Notifications?

At ActivityHub, we believe in providing you with a seamless and convenient experience throughout your journey. Our SMS notifications are designed to keep you informed and engaged at every step of your interaction with our platform.

  1. Account Verification: When you sign up for ActivityHub, we use SMS notifications to verify your account. This additional layer of security ensures that you have a valid contact number associated with your account, helping us maintain a secure and trustworthy community.
  2. Booking Updates: Stay updated about your bookings in real-time. Receive instant notifications about booking confirmations, changes, or cancellations. This allows you to manage your schedule effortlessly and make timely adjustments as needed.
  3. Sign-Out Code: For the safety of our participants, we send a one-time passcode to your phone when you sign out from an activity. This code confirms your child's safe departure and adds an extra layer of security to the sign-out process.
  4. Emergency Notifications: Your safety is our priority. In case of any emergency or urgent updates related to an activity you're registered for, we will promptly inform you through SMS notifications. This ensures that you are well-informed and prepared for any situation.
  5. Session Updates: Receive timely updates about session timings, location changes, or any other important updates related to the activity. This helps you stay well-prepared and ensures that you don't miss out on any valuable information.

Your Privacy Matters

Your privacy is our top priority. We do not use SMS messages for marketing purposes. Our notifications are solely intended to enhance your experience, provide important updates, and ensure the security of your account and activities.

How It Benefits You

1. Convenience: Our SMS notifications provide a convenient way to stay informed without the need to constantly check your email or the platform.

2. Real-Time Updates: Instant notifications ensure that you are always up-to-date with the latest information, allowing you to make informed decisions promptly.

3. Safety: The sign-out code and emergency notifications contribute to the safety of your loved ones, providing peace of mind during their participation in activities.

4. Efficiency: Timely updates about session details ensure that you can plan your activities efficiently and make the most out of your experience.

Opting Out

While we believe SMS notifications are beneficial, we understand your preferences matter. If you wish to opt out of SMS notifications, you can easily manage your notification settings in your account preferences.

Your Consent

By signing up for ActivityHub or making any purchase at an ActivityHub Partner, you agree to receive SMS notifications as outlined in this policy. These notifications are integral to providing you with a seamless and secure experience.

Stay Connected, Stay Informed

At ActivityHub, we're committed to creating an experience that keeps you connected and well-informed about your activities. Our SMS notifications are a key part of this commitment, ensuring that you have all the information you need to make the most of your activity journey.

Contact Us

If you have any questions, concerns, or feedback regarding our SMS Notification Policy, please don't hesitate to contact our dedicated support team. Your input is valuable to us, and we're here to assist you.

Thank you for choosing ActivityHub for your activity needs. We're excited to be a part of your journey and look forward to enhancing your experience with our platform!